Terms of Service
Last updated: 15 November 2026
1. Who we are
A10Desk is a service of a10mlk, a sole proprietorship (eenmanszaak) registered with the Dutch Chamber of Commerce under number 42213098.
- Address: J.H. Isingserf 37, 3766 HB Soest, the Netherlands
- Email: info@a10mlk.com
In these terms, “we” means a10mlk and “you” means the person who creates an account.
2. The service
A10Desk is a web app for self-employed people. You can keep clients and leads, make quotes and invoices, track expenses, hours and kilometres, and see an estimate of your taxes. A10Desk is a tool: it does not replace an accountant or tax adviser. Tax figures and estimates are indications, not advice. You stay responsible for your own administration, invoices and tax returns.
3. Your account
- You must be 18 or older and use A10Desk for your business.
- You give us a correct email address and confirm it. Keep your password secret. You are responsible for what happens under your account.
- One account is for one person or business. Tell us right away if you think someone else has access.
4. Plans, prices and cancelling
| Plan | Price |
|---|---|
| Free | €0 |
| Pro | €12 per month |
| Ultra | €24 per month |
- Prices are in euros. VAT is added where it applies.
- Paid plans renew every month until you cancel. We show the price, the billing period, the renewal and how to cancel next to the pay button before you pay, and we confirm this by email.
- You can cancel at any time, online, as easily as you signed up. The plan then ends at the end of the period you have already paid for. We do not refund part of a month.
- If we change a price, we tell you at least 30 days beforehand. You can cancel before the new price starts.
- Pro and Ultra start with a free trial of 14 days, once per account. You pay nothing during the trial. If you do not cancel before it ends, your payment method is charged for the first month and then every month. We show the trial end date in the app.
- Payments are handled by Stripe. We never see or store your full card number. You change your payment method, see your invoices and cancel through the Manage subscription button in Settings.
5. Your content and your data
Everything you enter (clients, quotes, invoices, expenses and so on) is yours. We only use it to run the service for you. You give us permission to store and process it for that purpose.
Much of this content contains personal data of your own clients. For that data you are the controller and we are your processor. We:
- only process it on your instructions, which means to provide the service;
- keep it confidential and secure it with reasonable technical measures (encrypted connections, hashed passwords, separate data per account);
- use only the sub-processors named in the privacy statement, and tell you about new ones;
- help you with requests from your clients about their data, where we can;
- report a data breach that affects your data to you without undue delay;
- delete your data when you delete your account.
You make sure you have the right to enter this data and that you inform your own clients as the law requires.
6. Acceptable use
Do not use A10Desk to break the law, to send spam, to harm others or the service, to try to get into other accounts, or to upload malware. We may suspend an account that does this, and we will tell you why.
7. Availability and changes
We do our best to keep A10Desk available and your data safe, but we cannot promise it will never be offline or free of errors. We may change or improve the service. We can end a feature or the service with reasonable notice, and then give you the chance to export your data.
Keep your own copy of important documents, such as sent invoices. The law may require you to keep them for years.
8. Liability
We are liable for damage you suffer only when we caused it deliberately or through gross negligence. In all other cases our total liability in a year is limited to the amount you paid us in the 12 months before the event, and we are not liable for indirect damage such as lost profit or lost orders. Nothing here limits liability that cannot be limited by law.
9. Ending your account
You can delete your account yourself in Settings. We then delete your data. We can end an account if you seriously break these terms.
10. Changes to these terms
We can change these terms. For important changes we tell you by email at least 30 days beforehand. If you continue after that, you accept the new terms.
11. Law and complaints
Dutch law applies. Questions or complaints: info@a10mlk.com. We reply within a reasonable time. Disputes go to the competent court in the Netherlands.